Before
                                                                        21
                                                                        days no cancellation.
                                                                    
                                                                    
                                                                                                                                    
                                                                    
                                                                                                                                            Between 22
                                                                        - 35
                                                                        days 50 %
                                                                        cancellation of the total invoice value.
                                                                        
                                                                    
                                                                                                                                    
                                                                    
                                                                                                                                            Between 36
                                                                        - 49
                                                                        days 25 %
                                                                        cancellation of the total invoice value.
                                                                        
                                                                    
                                                                                                                                    
                                                                    
                                                                    
                                                                                                                                            Less
                                                                        than 50
                                                                        days 0 %
                                                                        cancellation of the total invoice
                                                                        value.
                                                                        No shows & early departures 100%
                                                                        cancellation of
                                                                        the
                                                                        total invoice value.